Frequently asked questions

If you have other questions or issues, please contact us.

  • How do I install Cartico?

    Cartico is a web based ecommerce software. Which means there's no installation required and it works with all operating systems.

  • Do I need to be a designer to change my store design?

    No, not at all! We provide you with beautiful themes selection as a starting point, from which you can customize with our theme customizer. New store themes are added monthly.

  • Can I use my own domain name with Cartico?

    Yes! Although you need have a premium plan subscription to use your own domain name with your store. For more information click here

  • Which languages are supported?

    The storefront, checkout, email templates etc. of a shop can be in any language that you desire. The administrative interface of store is currently provided in English and Icelandic. More languages will be provided further on.

  • What methods of payment can my customers use?

    Most Cartico owners accept credit card payments. But you can also provide other options like Cash on Demand etc. Cartico integrates with many different payment processing services including Paypal etc. Full list can be found here

  • How much does Cartico cost?

    You can get your store setup right away with our free plan. If you need your own store domain and other premium features you simply need to upgrade to our Premium Plan for only £9,99 per month, that includes all system features.

  • How can I pay for my Cartico subscription?

    You will need a Visa, MasterCard or American Express to pay for your store. All payments are billed via Stripe.

  • Where can I discuss tips and techniques with other Cartico users?

    We recommend using the Cartico forums to get advice from other Cartico users and share your own ecommerce tips and tricks. Our staff also regularly contribute to the discussions.